TERMS AND CONDITIONS
Terms and Conditions
(Revised and Effective – September 24, 2015)
Subject to these Terms & Conditions, Central Maine Power Co. (collectively referred to herein as “CMP,”
” we,” “us” and “our”) provide you with access to our website www.cmpco.com (the “Site”). By virtue
of registering with and/or using the Site, you hereby agree to these Terms & Conditions (referred to
herein as the "Terms & Conditions"). CMP may amend these Terms & Conditions by posting an amended
version to the Site. By continuing to use the Site and services following such amendment, you agree to
the Terms & Conditions then posted.
From time to time, we may supplement the Terms & Conditions with additional terms pertaining to
specific services ("Additional Terms"). You understand and agree that such Additional Terms are hereby
incorporated by reference into the Terms & Conditions.
Information for Users of Energy Manager, AutoPay, eBill and other ancillary products and services. If
you register for and use our Energy Manager portal, AutoPay, eBill and other ancillary products and
services, your use of those products and services may be subject to separate or additional terms &
1. Safe Harbor Statement
Certain statements contained in this Site regarding matters that are not historical facts, are forwardlooking
statements (as defined in the Private Securities Litigation Reform Act of 1995). These include
statements regarding management’s intentions, plans, beliefs, expectations or forecasts for the future.
Such forward-looking statements are based on our expectations and involve risks, uncertainties, and
other factors that could cause actual results to differ materially, as discussed in CMP’s or its affiliates’
filings with regulatory authorities.
2. Use of Site
You may browse and use the Site solely for your personal, non-commercial purposes and in compliance
with these Terms & Conditions. You may not distribute, modify, transmit, publish, reuse, repost or use
the Site or any content made available on the Site: (i) for public or commercial purposes without the
express written permission of CMP; (ii) in a manner inconsistent with these Terms & Conditions; (iii) in
violation of any applicable law, rule, regulation or order; or (iv) in a manner that could damage, disable,
overburden or impair the Site or interfere with any other party’s use or enjoyment of the Web Site. The
Site or any portions of it may not be duplicated, copied, sold, resold, or otherwise used for any
commercial purpose without the written consent of CMP. Use for which permission has been received
must include with the republished material a credit line such as "Copyrighted material courtesy of
Central Maine Power Co." or "Copyrighted photo courtesy of Central Maine Power Co.," as appropriate.
You will not use the Site for junk mail, 'spamming' solicitations (commercial or non-commercial), chain
letters or bulk communications of any kind, including but not limited to distribution lists to any person
who has not given specific permission to be included in such a list.
You will not transmit, distribute, introduce or otherwise make available in any manner through the Site
any computer virus, keyloggers, spyware, worms, Trojan horses, timebombs or other malicious or
harmful programming (collectively, “Viruses”). We do not have an obligation to detect the presence of
such Viruses. You may not use the Site in connection with requesting, harvesting, obtaining or storing
any personal information, passwords, account information or information about other users of the Site.
You may not use any data mining, robots, or similar data gathering and extraction tools in connection
with the Site, except as needed for search engine indexing. If you download software or any other
content from the Site, you do so at your own risk.
3. User Communications
You alone are responsible for any communication, message or other content that you post, upload,
submit, transmit or share on the Site or by electronic mail, including without limitation any data,
questions, comments, ideas, concepts, know-how, techniques, suggestions or the like (collectively “User
Communications”). We do not endorse or sponsor any such User Communications submitted by you or
other users of the Site. We reserve the right to terminate and/or deny you access to the Site if we
determine, in our sole discretion, that you are violating these Terms & Conditions, or applicable law,
rule, regulation or order or that your conduct is harmful to us, our interests or the interests of another
user, a third-party provider, merchant, sponsor, licensor, service provider or any other third party.
Subject to the terms and conditions set forth in our Privacy Statement, all User Communications will be
treated as non-confidential and nonproprietary information. Accordingly, please do not post, upload,
submit or share any User Communications you wish to be kept confidential or for which you expect
compensation, acknowledgment or attribution. You hereby grant to us and our affiliates and/or
designees, a perpetual, fully paid up, royalty-free, irrevocable, transferrable, worldwide license to the
User Communications to use, transmit, copy, reproduce, distribute, publicly perform, publicly display,
and prepare derivate works based upon such User Communications in any and all media now known or
hereafter to become known for any and all commercial and non-commercial purposes, without the need
for any acknowledgment, compensation or attribution. You declare and warrant to us that you are
entitled to transmit or post User Communications to the Site and have all relevant licenses and consents
from any relevant third parties. Further, we and our affiliates are free to use any ideas, concepts, knowhow
or techniques contained in any User Communication you send to the Site for any purpose
whatsoever including without limitation developing, manufacturing and marketing products and
You represent and warrant your User Communications will not: (a) be false, inaccurate or misleading; (b)
infringe upon or misappropriate any third party's copyright, patent, trademark, trade secret or other
proprietary rights or rights of publicity or privacy; (c) violate any law, statute, ordinance or regulation
(including without limitation those governing export control, consumer protection, unfair competition,
anti-discrimination and false advertising); (d) be libelous, threatening, harassing, obscene or contain any
kind of pornography; (e) contain any viruses, Trojan horses, worms, time bombs, cancelbots or other
computer programming routines that are intended to damage, detrimentally interfere with,
surreptitiously intercept or expropriate any system, data or personal information; (f) create liability for
us or cause us to lose (in whole or in part) the services of our Internet service providers or other
suppliers; (g) interfere with the ability of others to enjoy our Site; (h) impersonate any other person or
entity, whether actual or fictitious, including impersonating an employee or consultant of CMP; (i) link to
or include descriptions of goods or services that: (i) are prohibited under these Terms & Conditions; or
(ii) you do not have a right to link to or include; (j) contain any content that you do not have the right to
make available under any law or any contractual or fiduciary relationship (such as inside information and
confidential information learned under a non-disclosure agreement); or (k) instigate or encourage
others to commit illegal activities or cause injury or property damage to any person.
We reserve the right, but do not assume the obligation, to monitor, restrict or prohibit your use of the
Site, in whole or in part (including removal of any User Communications), if we believe you are violating
any of the terms of these Terms & Conditions and to remove, edit, or relocate any submission as we see
fit, whether for legal or other reasons.
4. Proprietary Rights
The Site and all text, audio, video, pictures, music, images, graphics, information, data, content, and
other material displayed on, or downloadable from, the Site and the compilation of all of the foregoing
(collectively, the “Content”) are the property of, or used with permission by, CMP and are protected by
copyright, trademark and other laws and may not be used except as permitted in these Terms &
Conditions or with the prior written permission of the owner of such material. You may not modify the
Content in any way or reproduce or publicly display, perform, distribute or otherwise use any such
Content for any public or commercial purpose. Any unauthorized use of any Content may violate
copyright laws, trademark laws, laws of privacy and publicity, or other laws, rules and regulations. You
may not remove any copyright, trademark or other proprietary notices from the Site or any Content. All
rights to Content not expressly granted herein are reserved by and to the respective owners of such
Certain trademarks, trade names, service marks and logos, icons and domain names used or displayed
on the Site are registered and unregistered trademarks, trade names and service marks owned by CMP
and/or our affiliates. Other trademarks, trade names and service marks used or displayed on the Site are
the registered and unregistered trademarks, trade names and service marks owned by their respective
owners and used with permission by us. Nothing contained on the Site grants or should be construed as
granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade
names, service marks or logos displayed on the Site without our written permission or the written
permission of such third-party owner.
Use of the Site is also governed by our Privacy Statement, which is incorporated into these Terms &
Conditions by this reference.
From time to time, the Site may contain links to third-party websites. We are not responsible for those
websites or the parties that control them. All such links to third-party sites are provided solely as a
convenience to you. If you use these links, you will leave our Site and no longer be governed by the
Terms & Conditions or our Privacy Statement. We are not liable for the content, quality, suitability,
functionality or legality of any such sites. You hereby waive any claim you might have against us with
respect to such sites and their operators.
You may not take legal action against CMP without first a) sending us, via registered mail or national
overnight courier service, a detailed written description of the facts and law out of which your claim
arises; and (b) negotiating with us, in good faith, for not less 30 days, toward resolution of the dispute.
Any such notice of a dispute must be sent to the address listed on the Contact Us page, and must be
received by us within 90 days of a scenario that first gives rise to a dispute.
We make no representation that the content on our Site is appropriate, legal or available for use outside
the United States. You may not use or export any content on the Site in violation of United States export
laws and regulations. These Terms & Conditions shall be governed by and construed in accordance with
the laws of the state of Maine, without giving effect to its conflicts of law provisions. A printed version of
these Terms & Conditions will be admissible in judicial and administrative proceedings based upon or
documents and records originally generated and maintained in printed form. You agree to the exclusive
jurisdiction of the courts of the state of Maine and agree that you will not bring any action against CMP
or its affiliates in any jurisdiction outside the state of Maine.
8. Discontinuance, Modification & Restrictions
Without limiting any other rights or remedies, in the event that we determine, in our sole discretion,
that you have breached any portion of these Terms & Conditions, or have otherwise demonstrated
conduct that we deem to be inappropriate or unacceptable in our sole discretion, we reserve the right
to (i) warn you via e-mail that you have violated the Terms & Conditions; (ii) delete any content provided
by you or your agent(s) to the Site; (iii) discontinue your access to the Site, (iv) notify and/or send
content to and/or fully cooperate with law enforcement authorities for further action; and/or (v) any
other action which we deem to be appropriate.
If your ability to access and/or use the Site or any other service provided to you by CMP is discontinued
by us hereunder, then you agree that you shall not attempt to re-register with or access the Site,
through use of a different member name or otherwise.
9. Disclaimer of Warranties; Limitation of Liability
Disclaimer of Warranties.
YOU EXPRESSLY AGREE THAT USE OF THE SITE AND CONTENT AND SERVICES AVAILABLE HEREIN IS AT
YOUR SOLE RISK. THE SITE, CONTENT AND SERVICES AVAILABLE FROM THE SITE ARE PROVIDED ON AN
"AS IS" AND "AS AVAILABLE" BASIS. CMP EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, CONTENT AND SERVICES AVAILABLE AT THE SITE,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NON-INFRINGEMENT.
WE MAKE NO WARRANTY THAT THE SITE, CONTENT OR SERVICES WILL MEET YOUR REQUIREMENTS, OR
THAT THE SITE, CONTENT OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, CURRENT,
ACCURATE, COMPLETE OR ERROR FREE.
WE DO NOT GUARANTEE OR WARRANT THAT THE SITE OR ANY CONTENT OR SERVICES WILL BE FREE OF
INFECTION FROM VIRUSES, WORMS, OR OTHER CODE THAT HAS CONTAMINATING OR DESTRUCTIVE
PROPERTIES. YOU UNDERSTAND AND AGREE THAT ANY CONTENT DOWNLOADED OR OTHERWISE
OBTAINED THROUGH THE USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK.
THE WARRANTY DISCLAIMERS SET FORTH IN THIS SECTION DO NOT APPLY TO THE EXTENT PROHIBITED
Limitation of Liability.
IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES, DIRECT OR INDIRECT, INCLUDING, WITHOUT
LIMITATION, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES (AND DAMAGES FROM
LOST PROFITS, INTERRUPTION OF BUSINESS, LOST DATA), WHETHER FORSEEABLE OR NOT, WHICH MAY
ARISE OUT OF YOUR ACCESS TO, INABILITY TO ACCESS, OR YOUR USE OF THE SITE OR ANY CONTENT OR
SERVICES PROVIDED HEREIN OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF
YOUR TRANSMISSIONS OR DATA.
NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, OUR SOLE LIABILITY FOR ANY REASON TO
YOU, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OR CLAIM WHATSOEVER, SHALL BE
LIMITED TO THE LESSER OF (I) $50 USD OR (II) THE AMOUNT PAID BY YOU FOR USE OF THE SITE OR ANY
SERVICE DURING THE PRIOR 12 MONTHS.
THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION DO NOT APPLY TO THE EXTENT PROHIBITED
UNLESS PROHIBITED BY APPLICABLE LAW, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS EACH OF
CMP, ITS PARENTS, SUBSIDIARIES, AFFILIATES AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS,
EMPLOYEES AND AGENTS, FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS,
INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM OR RELATED TO YOUR USE OF THIS SITE
OR ANY CONTENT OR SERVICES PROVIDED HEREIN, THE VIOLATION OF THIS VISITOR AGREEMENT BY
YOU, OR THE INFRINGEMENT BY YOU, OR ANY OTHER USER USING YOUR ACCOUNT, OF ANY
INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANY PERSON OR ENTITY. IF YOU ARE OBLIGATED TO
INDEMNIFY US HEREUNDER, WE MAY, IN OUR SOLE DISCRETION, CONTROL THE DEFENSE AND
DISPOSITION OF ANY SUCH CLAIMS AT YOUR SOLE COST AND EXPENSE. WITHOUT LIMITING THE
FOREGOING, YOU MAY NOT SETTLE, COMPROMISE OR IN ANY OTHER MANNER DISPOSE OF ANY THIRDPARTY
CLAIM WITHOUT OUR CONSENT.
11. Copyright Infringement Notification
If you believe that a copyrighted work has been copied and posted via the Site in a way that constitutes
copyright infringement, you may provide us with the following information: (a) an electronic or physical
signature of the person authorized to act on behalf of the owner of the copyrighted work; (b) an
identification and location on the Site of the copyrighted work that you claim has been infringed; (c) a
written statement by you that you have a good faith belief that the disputed use is not authorized by the
owner, its agent, or the law; (d) your name and contact information, such as telephone number or email
address; and (e) a statement by you that the above information in your notice is accurate and,
under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s
Contact information for our Copyright Agent for notice of claims of copyright infringement is as follows:
Central Maine Power
Attn: Legal Department
83 Edison Drive
Augusta, ME 04336
Access to and use of the Site and services is made available only to people who can form legally binding
agreements under applicable law. The Site is intended for a general audience and is not intended to be
used by minor children. Children accessing the Site should obtain the permission and assistance of a
parent or legal guardian. If you allow your minor child or a child for whom you are a legal guardian (a
"Minor"), to access the Site, you will be solely responsible for: (i) the online conduct of such Minor; (ii)
monitoring such Minor's access to and use of the Site; and (iii) the consequences of any use of the Site
by such Minor.
In the event that any provision of these Terms & Conditions conflicts with applicable law, rule,
regulation or order or if any provision is held invalid by a court with competent jurisdiction, then such
provision will be deemed to be restated to reflect as nearly as possible the original intentions of the
parties, and the remainder of these Terms & Conditions will remain in full force and effect. Any failure
by CMP to insist upon or enforce strict performance of any provision of the Terms & Conditions or to
exercise any right under the Terms & Conditions will not be construed as a waiver or relinquishment of
our right to assert or rely upon any such provision or right in that or any other instance, rather, the same
will be and remain in full force and effect.
You represent to us that you have the authority to access and use the Site according to these Terms &
Conditions. The Terms & Conditions and any Additional Terms (as such terms shall be identified when
posted on the Site) constitute the entire understanding between the parties as to the subject matter
here of, and supersede all prior agreements and understandings. You consent to receive
communications from us electronically. We may communicate with you by email or by posting notice
on this site. You agree that any notices, disclosures, amendments or other communications provided to
you electronically satisfy any requirement, legal or otherwise, that such communication be in writing.
13. Contact Us
We welcome your comments and questions. Please contact us at:
Central Maine Power
Attn: Website Inquiries
83 Edison Drive
Augusta, ME 04336